Privacy Policy – Dra. Ana Lilia Franco

Privacy policy of www.draanaliliafranco.com

This application collects some personal data from its users. This document contains a section dedicated to California consumers and their privacy rights. This document also contains a section dedicated to users residing in Brazil and their privacy rights. This document may be printed for reference by using the print command available in the settings of any browser.

Owner and data controller

Cancun, Quintana Roo, Mexico, 77500. Owner contact email: oncolilia@gmail.com

Types of data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, are: Cookies; Usage Data; first name; last name; phone number; email address; and various types of data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific explanatory texts displayed before the data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Application.

Unless otherwise specified, all Data requested by this Application is mandatory and failure to provide such Data may make it impossible for this Application to provide its services. In cases where this Application specifically indicates that some Data is not mandatory, Users are free not to communicate such Data without consequences for the availability or functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies, or of other tracking tools, by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purpose described in this document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Application and confirm that they have the third party's consent to provide such Data to the Owner.

Mode and place of processing the data
Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

Data processing is carried out using computers and or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge involved with the operation of this Application, such as administration, sales, marketing, legal, and system administration, or external parties such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communication agencies, appointed where necessary as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing, or opts out, without having to rely on consent or any other of the following legal bases. However, this does not apply whenever the processing of Personal Data is subject to European data protection law; provision of Data is necessary for the performance of an agreement with the User and or for any pre-contractual obligation thereof; processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner; processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users may consult the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users may find out more by checking the relevant sections of this document or by contacting the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose for which it has been collected.

Therefore:

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of the Owner's legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for compliance with a legal obligation or by order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right of erasure, the right of rectification, and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

Data concerning the User is collected to allow the Owner to provide its Service, comply with legal obligations, respond to enforcement requests, protect its rights and interests or those of its Users or third parties, detect any malicious or fraudulent activity, as well as the following: Analytics, Registration and authentication, Contacting the User, and Data transfer outside the EU.

For specific information about the Personal Data used for each purpose, the User may refer to the section titled "Detailed information on the processing of Personal Data".

Detailed information on the processing of personal data

Personal Data is collected for the following purposes and by using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and may be used to track User behavior.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Data collected to track and examine the use of this Application, prepare reports on its activities, and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.

Category of personal information collected according to the CCPA: Internet information.

This processing constitutes a sale based on the definition under the CCPA. In addition to the information contained in this clause, the User may find information about how to opt out of the sale in the section detailing the rights of California consumers.

Contacting the user

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use such details to reply to requests for information, quotes, or any other kind of request as indicated by the form's header.

Personal Data processed: email address; first name; last name; phone number; various types of data.

Category of personal information collected according to the CCPA: identifiers; Internet information.

Data transfer outside the EU

The Owner may transfer Personal Data collected within the EU to third countries, meaning any country not part of the EU, only according to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.

Users can inquire with the Owner to learn which legal basis applies to which specific service.

Transfer of data to countries that guarantee European standards (this Application)

If this is the legal basis, the transfer of Personal Data from the EU to third countries takes place according to an adequacy decision of the European Commission.

The European Commission adopts adequacy decisions for specific countries whenever it considers that such country possesses and provides personal data protection standards comparable to those set out by EU data protection legislation. Users can find an updated list of all adequacy decisions on the European Commission website.

Personal Data processed: various types of data

Category of personal information collected according to the CCPA: Internet information.

Registration and authentication

By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.

Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application may access some Data stored by these third-party services for registration or identification purposes.

Direct registration (this Application)

The User registers by filling out the registration form and providing Personal Data directly to this Application.

Personal Data processed: email address; first name; last name; phone number.

Category of personal information collected according to the CCPA: identifiers.

Users' rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

-Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

-Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.

-Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.

-Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

-Restrict the processing of their Data. Under certain circumstances, Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

-Have their Personal Data deleted or otherwise removed. Under certain circumstances, Users have the right to obtain the erasure of their Data from the Owner.

-Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, machine-readable format and, if technically feasible, to have it transmitted to another controller without hindrance.

-Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they may object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about data collection and processing
Legal action

The User's Personal Data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal Personal Data upon request of public authorities.

Additional information about the User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party service may collect files that record interaction with this Application, system logs, and use other Personal Data such as the IP address for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How "Do Not Track" requests are handled. This Application does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor such requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or, as far as technically and legally feasible, sending a notice to Users through any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification indicated at the bottom.

Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.

Information for California consumers

This part of the document integrates and supplements the information contained in the rest of the privacy policy and is provided by the entity running this Application and, if applicable, its parent, subsidiaries, and affiliates, collectively referred to in this section as "we", "us", and "our".

The provisions contained in this section apply to all users who are consumers residing in the State of California, United States of America, according to the California Consumer Privacy Act of 2018. For such consumers, these provisions replace any other possibly divergent or conflicting provisions contained in this privacy policy.

This part of the document uses the term personal information as defined in the California Consumer Privacy Act, CCPA.

Categories of personal information collected, disclosed, or sold

In this section, we summarize the categories of personal information that we have collected, disclosed, or sold and the purposes thereof. You can read about these activities in detail in the section titled "Detailed information on the processing of Personal Data" within this document.

Information we collect: the categories of personal information we collect.

We have collected the following categories of personal information about you: identifiers and Internet information.

We will not collect additional categories of personal information without notifying you.

How we collect information: what are the sources of the personal information we collect?

We collect the categories of personal information mentioned above, either directly or indirectly, from you when you use this Application.

For example, you directly provide your personal information when you submit requests via any form on this Application. You also indirectly provide personal information when you browse this Application, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties working with us in connection with the Service or the functioning of this Application and its features.

How we use the information we collect: sharing and disclosing your personal information with third parties for a business purpose.

We may disclose the personal information we collect about you to a third party for business purposes. In such a case, we enter into a written agreement with such third party that requires the recipient to keep the personal information confidential and not use it for any purpose other than those necessary for performance of the agreement.

We may also disclose your personal information to third parties when you explicitly ask us to do so or authorize us to do so in order to provide you with our Service.

To learn more about the purposes of processing, please refer to the corresponding section of this document.

Sale of your personal information

For our purposes, the word sale means any sale, rent, release, disclosure, dissemination, making available, transfer, or other communication, orally, in writing, or by electronic or other means, of a consumer's personal information by the business to another business or a third party for monetary or other valuable consideration.

This means that, for example, a sale can occur whenever an application runs ads, makes statistical analyses on traffic or views, or simply because it uses tools such as social network plug-ins and the like.

Your right to opt out of the sale of personal information

You have the right to opt out of the sale of your personal information. This means that whenever you request that we stop selling your data, we will comply with your request.

Such requests can be made freely, at any time, without submitting any verifiable request, simply by following the instructions below.

Instructions to opt out of the sale of personal information

If you would like to know more or exercise your right to opt out in relation to all sales carried out by this Application, both online and offline, you may contact us for further information using the contact details provided in this document.

What are the purposes for which we use your personal information?

We may use your personal information to enable the operational functioning of this Application and its features, which we refer to as business purposes. In such cases, your personal information will be processed in a way necessary and proportionate to the business purpose for which it was collected and strictly within the boundaries of compatible operational purposes.

We may also use your personal information for other reasons such as commercial purposes, as indicated in the section "Detailed information on the processing of Personal Data", as well as to comply with the law and defend our rights before the competent authorities where our rights and interests are threatened or we suffer actual damage.

We will not use your personal information for different, unrelated, or incompatible purposes without notifying you.

Your California privacy rights and how to exercise them. The right to know and to portability

You have the right to request that we disclose to you:

The categories and sources of the personal information that we collect about you, the purposes for which we use your information, and with whom such information is shared; in the case of sale of personal information or disclosure for a business purpose, two separate lists where we disclose:

-For sales, the categories of personal information purchased by each category of recipient; and for disclosures for a business purpose, the categories of personal information obtained by each category of recipient.

-The disclosure described above shall be limited to the personal information collected or used during the preceding 12 months.

If we deliver our response electronically, the enclosed information will be portable, meaning delivered in an easily usable format that enables you to transmit the information to another entity without hindrance, where technically feasible.

The right to request deletion of your personal information

You have the right to request that we delete any of your personal information, subject to the exceptions set out by law, including where the information is used to identify and repair errors in this Application, detect security incidents and protect against fraudulent or illegal activity, exercise certain rights, and more.

If no legal exception applies, as a result of exercising your right, we will delete your personal information and direct any of our service providers to do the same.

How to exercise your rights

To exercise the rights described above, you must submit your verifiable request to us by contacting us through the details provided in this document.

For us to respond to your request, it is necessary that we know who you are. Therefore, you may only exercise the above rights by making a verifiable request that must:

-Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative.

-Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to any request if we cannot verify your identity and therefore confirm that the personal information in our possession actually relates to you.

If you cannot personally submit a verifiable request, you may authorize a person registered with the California Secretary of State to act on your behalf.

If you are an adult, you may submit a verifiable request on behalf of a minor under your parental authority.

You may submit a maximum of two requests over a period of 12 months.

How and when we are expected to handle your request

We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.

We will respond to your request within 45 days of receiving it. If we require more time, we will explain why and how much more time is needed. In this regard, please note that we may take up to 90 days to fulfill your request.

Our disclosure will cover the preceding 12-month period.

If we deny your request, we will explain the reasons behind our denial.

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request. In any case, we will communicate our decision and explain the reasons behind it.

Information for users residing in Brazil

This part of the document integrates and supplements the information contained in the rest of the privacy policy and is provided by the entity running this Application and, where applicable, its parent, subsidiaries, and affiliates, referred to collectively in this section as we, us, and our.

The provisions contained in this section apply to all Users residing in Brazil, according to the Lei Geral de Protecao de Dados, LGPD. For such Users, these provisions replace any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term personal information as defined in the Lei Geral de Protecao de Dados, LGPD.

The reasons why we process your personal information

We may process your personal information solely if we have a legal basis for such processing. Legal bases are as follows:

-Your consent to the relevant processing activities.

-Compliance with a legal or regulatory obligation that lies with us.

-Execution of public policies provided in laws or regulations or based on contracts, agreements, and similar legal instruments.

-Studies conducted by research entities, preferably carried out on anonymized personal information.

-Execution of a contract and its preliminary procedures, in cases where you are party to such contract.

-Exercise of our rights in judicial, administrative, or arbitration procedures.

-Protection or physical safety of you or a third party.

-Protection of health in procedures carried out by health entities or professionals.

-Our legitimate interests, provided that your fundamental rights and freedoms do not prevail over such interests.

-And credit protection.

To learn more about the legal bases, you may contact us at any time using the contact details provided in this document.

Categories of personal information processed

To find out which categories of your personal information are processed, you may read the section titled "Detailed information on the processing of Personal Data" within this document.

Why we process your personal information

To learn why we process your personal information, you may read the sections titled "Detailed information on the processing of Personal Data" and "The purposes of processing" within this document.

Your Brazilian privacy rights, how to submit a request, and our response to your requests
Your Brazilian privacy rights

You have the right to:

-Obtain confirmation of the existence of processing activities concerning your personal information.

-Access your personal information.

-Correct incomplete, inaccurate, or outdated personal information.

-Obtain anonymization, blocking, or deletion of unnecessary or excessive personal information, or information that is not being processed in compliance with the LGPD.

-Obtain information about the possibility of providing or denying your consent and the consequences thereof.

-Obtain information about the third parties with whom we share your personal information.

-Obtain, upon express request, portability of your personal information except anonymous information to another service or product provider, provided that our commercial and industrial secrets are safeguarded.

-Obtain deletion of your personal information being processed if the processing was based on your consent, except where one or more of the exceptions provided by Article 16 of the LGPD applies.

-Withdraw your consent at any time.

-File a complaint relating to your personal information with the ANPD, the National Data Protection Authority, or with consumer protection bodies.

-Object to a processing activity in cases where the processing is not carried out in compliance with the law.

-Request clear and adequate information regarding the criteria and procedures used for an automated decision.

-Request review of decisions made solely on the basis of automated processing of your personal information that affect your interests, including decisions meant to define your personal, professional, consumer, or credit profile, or aspects of your personality.

You will never be discriminated against or otherwise suffer any sort of detriment if you exercise your rights.

How to file your request

You may file your explicit request to exercise your rights free of charge, at any time, using the contact details provided in this document or through your legal representative.

How and when we will respond to your request

We will strive to promptly respond to your requests.

In any case, if it is impossible for us to do so, we will make sure to communicate the factual or legal reasons that prevent us from immediately, or ever, complying with your requests. In cases where we are not processing your personal information, we will indicate the natural or legal person to whom you should address your requests, if we are in a position to do so.

If you submit a request for confirmation of the processing of personal information or for access to personal information, please specify whether you wish your personal information to be delivered in electronic or printed form.

You must also let us know whether you want us to respond to your request immediately, in which case we will respond in a simplified manner, or whether you need a full disclosure instead.

In the latter case, we will respond within 15 days from the time of your request, providing all information on the origin of your personal information, confirmation of whether records exist or not, the criteria used for the processing, and the purposes of the processing, while safeguarding our commercial and industrial secrets.

If you file a request for rectification, deletion, anonymization, or blocking of personal information, we will make sure to immediately communicate your request to other parties with whom we have shared your personal information in order to enable such third parties to also comply with your request, except in cases where such communication is proven impossible or involves a disproportionate effort on our side.

Transfer of personal information outside Brazil permitted by law

We are allowed to transfer your personal information outside the Brazilian territory in the following cases:

-When the transfer is necessary for international legal cooperation between public intelligence, investigation, and prosecution bodies, according to the legal means provided by international law.

-When the transfer is necessary to protect your life or physical safety or that of a third party.

-When the transfer is authorized by the ANPD.

-When the transfer results from a commitment undertaken in an international cooperation agreement.

-When the transfer is necessary for the execution of a public policy or legal attribution of public service.

-When the transfer is necessary for compliance with a legal or regulatory obligation, execution of a contract or preliminary procedures related to a contract, or the regular exercise of rights in judicial, administrative, or arbitration procedures.